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Incidents Require an Immediate Response

Incidents on job sites can cause pain and mental anguish, disrupt project timelines, escalate costs and have lasting repercussions on an employer’s safety performance record. When an incident occurs, company management and safety professionals must respond in a timely manner. Typically, the first responsive action is obtaining detailed information about the incident as quickly as possible. Ask about any injuries that may have occurred and their severity, as well as whether the injured party is still on the scene or has been transported to a medical facility. Find out if emergency responders...

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The Art of Safety – A New Hierarchy

Given the predictable nature of hazards, how and why do incidents occur? Think about this: If I know the winning numbers ahead of a lottery drawing, it’s simple for me to be 100% successful at winning the lottery money. So, if we know how hazards are going to act and how they cause harm, why aren’t we 100% successful at safety? It’s because we don’t fully grasp and utilize the Art of Safety, or how and why you must understand, lead, develop and protect people. That’s why I wrote the book “Frontline Incident Prevention – The Hurdle: Innovative and Practical Insights on the Art of Safety” and...

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Safety Signs and the Importance of Training

When I think about safety signs, the first thing I hear in my head is the hit 1970s song “Signs” by Five Man Electrical Band, particularly the part that goes, “Sign, sign, everywhere a sign, blockin’ out the scenery, breakin’ my mind.” In our industry, we have a lot of signs, and the truth is that few of them are useful. What is it about signs that helps us, and what is it about signs that hurts us? Part of my full-time job involves providing expert witness litigation support, so I frequently discuss and relate aspects of the courtroom experience here in these pages. That’s because the purpose...

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New 2023 Products to Watch

Photo Credit: Youngstown Glove Youngstown FR Fleece Ground Glove (Booth S3159) Youngstown’s FR Fleece Ground Glove is a durable and dexterous winter glove designed for cool and cold weather use. It is not designed for freezing temperatures but for the more common cold experienced throughout most of the U.S. in the winter months. By targeting cold but not freezing temperatures, we were able to design this glove in a way that maintains excellent dexterity. The glove is a double layer of leather sewn into an ergonomic, 3D glove pattern. The base layer is a water-resistant goat grain, and...

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Work Site Safety AI Analytic

Artificial Intelligence Technology Solutions Inc. (AITX), a global leader in AI-driven security and productivity solutions along with its wholly owned subsidiary, Robotic Assistance Devices Inc. (RAD), recently announced a new analytic to their growing AI-based asset library. This new AI analytic detects the presence and non-presence of personal protective equipment. A demonstration is now available featuring streaming video captured by RAD ROSA devices autonomously detecting the presence of PPE in its field of view. View the demonstration video at https://radsecurity.com/aitx-and-rad-ceo-steve-reinharz-introduces-personal-protective-equipment-ppe-detection-ai-analytic/. The...

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The Art of Safety: Protect the Worker

Given the predictable nature of hazards, how and why do incidents occur? Think about this: If I know the winning numbers ahead of a lottery drawing, it’s simple for me to be 100% successful at winning the lottery money. So, if we know how hazards are going to act and how they cause harm, why aren’t we 100% successful at safety? It’s because we don’t fully grasp and utilize the Art of Safety, or how and why you must understand, lead, develop and protect people. That’s why I wrote the book “Frontline Incident Prevention – The Hurdle: Innovative and Practical Insights on the Art of Safety” and...

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Strengthening the Substation Fence

People have finally discovered one of the best unkept secrets in America: Our utility systems can be attacked, and it doesn’t take military tacticians to pull it off. Activists have recently renewed calls for more attacks that disrupt essential utility services and create chaos. Previously, terrorist groups focused on disabling the bulk power grid by attacking assets such as Pacific Gas & Electric’s Metcalf transmission substation. Now, their target list has grown to include distribution substations and the critical infrastructure of small and midsized utilities. This new strategy aims to...

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Planning for Storm Work

The strength and magnitude of a storm should determine our methods to address it. But long before a significant event occurs, a plan to restore power safely should be made by the host company. I learned during my early days as a supervisor that a storm evaluation and restoration plan is of great value to prepare everyone for “the big one.” Everyday storms and outages can be handled locally with a single point of command and control from the system operations center. However, when a stronger, more widespread storm occurs, local and area supervision may be a better and more organized method. The...

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Substations

This article highlights OSHA’s requirements for substations and work within substations. Substations have significant step and touch and arc flash hazards located within relatively small, restricted areas. Various types of non-electrical and electrical work are performed inside areas with extremely high voltages and minimal air clearances. Energized substations are considered restricted work areas that contain electric power system hazards with extremely high risk. Workers who enter restricted work areas must be appropriately trained to recognize the electrical hazards and to demonstrate the...

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Testing and Test Facilities

Electrical testing hazards arise when specialty testing is performed on electric power lines and equipment to determine maintenance needs and fitness for service. OSHA requirements for testing and test facilities are found at 29 CFR 1910.269(o) and 1926.963. Specialty testing refers to cable fault locating, large capacitive load tests, high-current fault closure tests, insulation-resistance and leakage tests, direct-current proof tests and other tests requiring direct connection to power lines. These tests include interim measurements using high-voltage and/or high-power methods on new lines...

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Electrical Protective Equipment and Live-Line Tools

These items must be appropriately used and cared for to maintain their insulating capabilities. This article will address two unique areas of electric power regulatory standards: electrical protective equipment and live-line tools. As with all articles in this series, let’s start with the hazard. Electric power workers have exposure to electric shock hazards with extremely high risk of serious injury or death. Although personal protective equipment should always be considered the last line of control, electrical protective equipment – when designed, manufactured, tested, maintained and used...

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Klondike Clamp

The KLONDIKE CLAMP has a new look, with all the same great features you’ve come to expect from Utility Solutions, plus a few new ones. This updated design offers improved ergonomics and an innovative lineworker-friendly grip, providing better control when you’re working with gloves. The extended handles mean the clamp is easier to use, and the springs mean you still get the same strong clamping force. The flared opening makes push-on installation easy and fast. It’s perfect for one-handed operation. The KLONDIKE CLAMP makes it easier for crews to secure their rubber blankets and other coverups...

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Security in the Field: A Largely Unnoticed Need

It’s time for worker security to receive the same attention as worker safety. Society today is no longer predisposed to viewing utility employees in a friendly manner, and aggression toward them is growing. For some time, the steady rise in aggression toward utility workers has flown under the radar. Whether employee or contractor, job site violence is a real threat. Of the multitude of issues fueling this aggression, one of the most significant is shifting public opinions of utilities themselves. For a growing segment of the population, public utilities are nuisances to be confronted, not benefactors...

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Minimum Approach Distances: What’s Required?

Let’s kick off this article with a definition of what “MAD” means in the utility sector – and it does not mean that we’re upset with you. The word is actually an acronym that stands for minimum approach distance, which is the calculated safe working distance that provides worker protection when working on or in the vicinity of energized lines and equipment.

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System Operations: Who’s in Charge?

System and utility operators are required by OSHA 29 CFR 1910.269(m) to have a procedure to de-energize their systems for protection of the employees working on those systems. The rules in 1910.269(m) do not specifically require a written procedure, but it is hard to imagine how an effective procedure could be maintained if it weren’t written. Unlike lockout/tagout, we refer to these programs as switching and tagging. Switching and tagging apply to transmission and distribution, including substations. The 1910.269 standard has a paragraph (d)(2) on energy control procedures for power plants...

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Trailers, Brakes and Common Usage Errors

I perform audits of both utilities and contractors. When I work with them to do those audits, we include trucks and trailers. The trailers I’m talking about here are not the box vans behind tractors, but the general-duty trailers used to haul trenchers, backhoes, wire reels and padmount transformers. It’s no surprise that the trailer issues we discover are in keeping with the types and frequencies of violations that enforcement officials find on the roadways: those involving lights, load securement and brakes. Auditors also get a lot of questions about trailer safety, or more specifically, trailer...

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A Practical Review of the ANSI A92.2 Standard

This is a review of ANSI/SAIA A92.2-2015, “American National Standard for Vehicle-Mounted Elevating and Rotating Aerial Devices.” As a consultant, investigator and auditor, I have been surprised time and again that people who should know this standard do not know it that well. Most fleet managers are familiar with the rules, which is important because the A92.2 standard obligates owners of aerial lifts to be held liable for equipment they sell in certain scenarios. On the employee side, a working knowledge of A92.2 can prevent incidents and loss of life. In fact, a recent live-line barehand...

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Using Situational Awareness to Enhance Field Security

Recently I was on a conference call during which a client and I discussed aggression aimed at the client’s line crews and service technicians. As I hung up, I came to the realization that hostility toward utility workers isn’t a passing storm – it’s a bellwether of change in the public attitude. Aggression directed at utility workers is a critical issue that we must deal with effectively before more people are hurt. The truth is, a growing number of people no longer see investor-owned, municipal and cooperative utilities as benevolent service providers. Instead, they see adversaries who are...

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Rethinking Utility Security

The names Nathan Baker, Zackary Randalls, Alex Boschert and William Froelich may not be familiar to you, but their stories are tragically important for utility workers. Nathan worked for East Mississippi Electric Power Association in Clarke County, Mississippi. Zackary was employed by Pacific Gas and Electric Co. (PG&E) in Fresno, California. And Alex and William worked for Laclede Gas Co. (LGC) near St. Louis. Except for Alex and William, who were employed by the same company, there is no evidence that these men knew each other or their paths ever crossed, so what thread binds them together?...

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June 2017 Q&A

Q: We have a group reviewing our personal protective grounding procedures, and they are asking if we should be grinding the galvanized coating off towers when we install the phase grounding connections. What are your thoughts? A: In addition to your question, we also recently received another question about connecting to steel for bonding, so we’ll address both questions in this installment of the Q&A. Your question is about the effectiveness of grounding to towers, and the other question is about the effectiveness of EPZs created on steel towers. We’ll discuss the grounding question first...

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Shining a Light on Ventilation Systems and Surveys in the Electric Power Industry

It takes a wide variety of activities – some obvious and others not so obvious – to keep electric utility operations humming along. With maintenance facilities and power plants in particular, there are sometimes unidentified exposures that grow as the facilities grow. In other scenarios, our understanding of exposures or emerging regulations requires the need for a professional hygienist to assess and remediate exposures. Ventilation surveys, which can detect ventilation system failures, are a critical but often overlooked tool that should be used to maintain safe, healthy operations, whether...

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Emergency Preparedness for Remote Winter Work Locations

When utility employees travel to remote backcountry job sites, things can turn bad quickly if they are not prepared to deal with hazards. And a bad situation can become exponentially worse during the winter months, when over-the-snow travel may be involved and additional factors – such as limited or failed communications, difficult terrain, winter storms, avalanche hazards and the potential for cold weather injuries – can potentially wreak havoc. If employees are to understand how to safely handle these types of emergency situations, employers must diligently train and equip employees well...

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Recognizing Summit Fever in the Utility Industry

“Summit fever” is a mountaineering term that describes the drive or compulsion of a climber to reach the summit of a mountain no matter what the cost. The climber has invested time, energy and resources into their goal, and by the time they have the summit of the mountain in their sight, they are so close to accomplishing the feat that they allow their judgment to be impaired. They make choices toward the top of the mountain that they almost certainly would not have made earlier in their journey. There are two factors that contribute to this impaired judgment: physical environment and psychological...

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Fire Restoration Best Practices for Utilities

When the residents of Rock Creek – a small town in British Columbia just north of the Canadian-U.S. border – awoke to smoke on August 13, 2015, they quickly realized that danger was approaching. Fed by westerly winds, the Rock Creek fire spread from the west side of town to the east side, and then to surrounding communities. In total, it took just 45 minutes for the fire to make its way through the Rock Creek community, passing over Highway 33 and the Kettle River before heading northeast. Visitors staying at Kettle River Provincial Park’s campground, located in Rock Creek, were forced to flee...

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Don’t Leave Employees to Fill in the Blanks

Early in my marriage, my wife asked me to pick up some groceries on my way home. This task seemed easy enough; after all, I had been feeding myself for years. How hard could it be? We needed food and the grocery store had food for sale. The path to success appeared to be pretty well laid out. All I needed was a method of payment and a shopping cart with four functioning wheels. As I negotiated my way up and down the aisles of the grocery store, I put great thought into what I added to my cart. I made sure to get the basics, including bread, milk and eggs, and I rounded out the cart with some...

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RF Safety for Utility Workers

Utility workers could be exposed to radiofrequency (RF) radiation every day and not even be aware of it. With today’s telecommunications explosion, even utility poles are housing cellular systems such as antennas and distributed antenna systems. And yet, the rapid growth rate of RF technology does not change the fact that we are still obligated to follow the laws and comply with OSHA and Federal Communications Commission (FCC) requirements, especially when dealing with RF radiation exposure limits. Required TrainingNot surprisingly, training is the best route to both RF safety and rule compliance....

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N95 Filtering Face Pieces: Where Does Your Organization Stand?

When it comes to following health and safety standards, nearly every worker tries to do the right thing. And when workers deviate from standards and best practices, it is typically due to lack of knowledge and proper training. One industry topic that is not yet fully understood and continues to be heavily debated is the N95 filtering face piece, in particular its uses and program requirements. In response, this article seeks to assist those who are involved with the development and enforcement of their organization’s voluntary respiratory protection policy. To begin, there are two reasons why...

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Rigging Fundamentals for Utilities

Over the past 20 years I have had the great opportunity to travel the country observing everyday safety practices in the utility industry. During this time it has become clear to me that, more often than not, employees are practicing inadequate rigging techniques that put them and their co-workers at risk on a daily basis. These poor practices are being perpetuated from one generation of riggers to the next. Employees who learned improperly from previous trainers go on to train new employees in the same fashion. It seems that a number of workers have bought into the dangerous idea that unsafe...

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Voice of Experience: Fundamentals of Underground Padmount Transformers

In recent months Incident Prevention has received several questions about underground (UD) padmount transformers, so in this installment of “Voice of Experience,” I’d like to take the time to cover the general aspects of these types of transformers. To begin, there are a few different types of single-phase and three-phase UD padmounts: live front with exposed live primary parts, 600-amp bolt-on elbows and loop feed with bushings and elbows. All of these transformers are available in several voltage ranges. The proper PPE must be worn when an employee is opening, entering and working on energized...

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April 2015 Q&A

Q: We are a 100-year-old municipality and we have discovered some wood tools and a baker board in a long-overlooked storage area. The tools are rotted and termite-damaged, but the situation raised a question: Is it permitted to use wood hot sticks? A: We did some checking with manufacturers and most agree that wood tools were first replaced by fiberglass-reinforced plastic (FRP) in the 1950s when utilities started transmission voltages over 240 kV. The first published FRP manufacturing standard was for fiberglass tools in the 1960s. We don’t currently know of any consensus standards for...

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Growing a Human Performance Culture

Human performance methods help us to understand some key aspects of business: accountability, conservative decision-making, and overall commitment to goals and values. These fundamental principles comprise a larger objective known as organizational alignment. The concept of organizational alignment derives from years of studying, using and teaching human performance techniques, and even from an old TV rerun, which I’ll soon discuss. The constant challenge is demonstrating to employees how to relate to management and vice versa. I have continued to search for the reason why there are disconnects....

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Behavior-Based Safety: What’s the Verdict?

From its infancy in the late 1970s and early 1980s until now, behavior-based safety (BBS) has been a source of conflict in the safety profession, among company and union leadership, and even between practitioners. Nonetheless, after 30-plus years of use at companies that run the gamut of industries in dozens of countries around the world, it seems safe to assume that the theory and practice of BBS are here to stay. And since that is the case, this reality begs several questions. What is it about the BBS system that companies, safety professionals and practitioners find appealing? What are the...

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Mitigating the Risks of Aerial Patrols

A safe and reliable operation is built on a foundation of strong, continually evolving programs that adapt to changing regulations. Federal requirements now mandate that electric transmission utilities perform annual vegetation inspections on all of their rights-of-way. To complete these inspections, many utilities rely on helicopters, which pose high risks due to low-altitude flying and close proximity to lines where the danger of a strike is always present. In the U.S., helicopter wire-strike accidents account for 5 percent of civilian helicopter accidents (see www.ihst.org/portals/54/insights/Wire_Strikes.pdf)....

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Improving Safety Through Communication

Recently we have heard about serious accidents and fatalities in our industry that have had a significant impact on the injured employees, their fellow workers, their family and friends, and virtually everyone else who knows them. These accidents should not have happened, and when we look at the events leading up to some of them, they could be described by the famous quote from “Cool Hand Luke”: “What we’ve got here is failure to communicate.” Freeman Teague Jr. said, “Nothing is so simple that it cannot be misunderstood.” Think about your most recent conversation regarding a topic not related...

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Traffic Safety for Lineworkers

One of the most dangerous tasks lineworkers perform has nothing to do with heights or electricity. Thousands of people die in the United States each year due to traffic accidents that occur in street and highway work zones, and there are always some lineworkers numbered among those fatalities. These accidents are violent, tragic and almost always preventable. The following Tailgate will provide you with information you need to know to keep yourself and your crew safe in work zones. This may sound counterintuitive, but when you are setting up to work next to or perhaps in a street or highway,...

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Emergency Action Plans for Remote Locations

According to OSHA 29 CFR 1926.35, employers are required to have an emergency action plan (EAP). For the transmission and distribution (T&D) industry, developing an EAP that enables emergency medical service personnel to quickly respond to an injured individual can pose quite a challenge because T&D work is often performed in remote locations. Therefore, depending on the location of the work, the employer will need to consider many action items when developing an effective EAP. Talk to Local RespondersPrior to beginning work on a project, or as soon as possible thereafter, contact the...

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Safety Management During Change

Safety champions Louisville Gas and Electric and Kentucky Utilities companies have created a culture of safety excellence with consistently low injury rates and hundreds of national and international awards to their employees’ credit. A key factor in LG&E and KU’s success has been a top-led, employee-driven approach to safety, which includes a concentrated effort to identify hazards and issues and proactively address them before they become injuries. Safety professionals know that even the most exemplary performance can turn upside down in a split second due to any number of factors. They...

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Passing the CUSP Exam

The Utility Safety & Ops Leadership Network’s Certified Utility Safety Professional exam is like no other in the safety industry. There is strict criteria an individual must meet to sit for the exam, and the exam itself is challenging, but for good reason. From the beginning, members of the USOLN exam development team challenged ourselves to create a valid process to identify the skills a utility safety professional should have, and then to establish a process to validate those skills. The culmination of these processes is the CUSP credential – a reliable means for employers to identify...

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Learning Leadership: Leadership Skill Set 3: Self-Motivation

A fundamental requirement of leaders is the ability to motivate. A leader must lead by example by first motivating himself. Once that’s been accomplished, a leader can then work to motivate others through the art of emotional intelligence. The five core skill sets of emotional intelligence empower frontline leaders to become more effective and efficient in achieving personal and team objectives. In the February issue of iP, you learned about self-awareness and the importance of becoming more cognizant of your thoughts and emotions. In the April issue of iP, you learned how critical self-regulation...

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Safety Awareness for Substations

There are a number of hazards unique to substations. The substation safety information found in this article is drawn from 30 years of personal experience as well as industry best practices, regulations, codes and company policies. During my time working in substations, I have seen some horrible accidents and hope the following lessons I’ve learned will prevent other people from having to experience injury or death. A Lesson for BeginnersOne thing I remember thinking as I walked into a substation for the first time is that it would be pretty easy for a person to get killed inside the facility....

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Occupational Dog Bite Prevention & Safety

According to The Humane Society of the United States, there are approximately 78.2 million owned dogs in the country and about 40 percent of all households have at least one dog. Of course, the percentage of households with dogs is higher in suburban and rural areas than in cities, but the fact remains that dogs are nearly everywhere. Couple these statistics with the fact that most households with dogs also have electric service, and those of us who work in the transmission and distribution departments of electric utility companies have a potential problem. OSHA would consider dogs a recognized...

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Oh, No! Changes in the Workplace

Change is rapidly becoming a common denominator for many utility safety programs for a variety of reasons. New equipment and automation bring changes to traditional work practices. Generational differences are changing the demographics of the workforce. Safety programs no longer focus just on OSHA compliance and lagging indicators. Certifications, such as the Certified Utility Safety Professional credential, are focusing on leadership, human performance, standards, hazard identification, operations and incident prevention techniques to achieve safety excellence. Introducing change into the...

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T&D Best Practices for Crew Leaders

In iP’s earlier installments of the Supervisory Series (April 2011, June 2011 and August 2011), we discussed the importance of career development for lineworkers targeted for supervisory responsibilities. We also discussed the supervisory skills required to be effective as a crew leader or foreman, including a full article on human behavior and communication skills. In this installment, we will discuss a concept of fieldwork known as best practices. As you will see, it is not enough that the foreman be effective as a personnel supervisor. It is just as important to understand the work practices...

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Substation Safety

This month’s Tailgate covers substation safety. Substations have a set of unique rules that are strictly enforced by the governing utility or municipality, known as the designated authority. This article is only a guide that outlines the basic requirements for personnel entering and working in a substation. By design, substations have exposed energized buss work, which is often found in low proximity to the ground. Only qualified workers are allowed to perform and direct work; nonqualified workers must be under the supervision of a qualified worker. Extreme care should be taken when moving equipment...

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