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Strengthening the Substation Fence

People have finally discovered one of the best unkept secrets in America: Our utility systems can be attacked, and it doesn’t take military tacticians to pull it off. Activists have recently renewed calls for more attacks that disrupt essential utility services and create chaos. Previously, terrorist groups focused on disabling the bulk power grid by attacking assets such as Pacific Gas & Electric’s Metcalf transmission substation. Now, their target list has grown to include distribution substations and the critical infrastructure of small and midsized utilities. This new strategy aims...

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Security in the Field: A Largely Unnoticed Need

It’s time for worker security to receive the same attention as worker safety. Society today is no longer predisposed to viewing utility employees in a friendly manner, and aggression toward them is growing. For some time, the steady rise in aggression toward utility workers has flown under the radar. Whether employee or contractor, job site violence is a real threat. Of the multitude of issues fueling this aggression, one of the most significant is shifting public opinions of utilities themselves. For a growing segment of the population, public utilities are nuisances to be confronted, not...

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Using Situational Awareness to Enhance Field Security

Recently I was on a conference call during which a client and I discussed aggression aimed at the client’s line crews and service technicians. As I hung up, I came to the realization that hostility toward utility workers isn’t a passing storm – it’s a bellwether of change in the public attitude. Aggression directed at utility workers is a critical issue that we must deal with effectively before more people are hurt. The truth is, a growing number of people no longer see investor-owned, municipal and cooperative utilities as benevolent service providers. Instead, they see adversaries who...

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Rethinking Utility Security

The names Nathan Baker, Zackary Randalls, Alex Boschert and William Froelich may not be familiar to you, but their stories are tragically important for utility workers. Nathan worked for East Mississippi Electric Power Association in Clarke County, Mississippi. Zackary was employed by Pacific Gas and Electric Co. (PG&E) in Fresno, California. And Alex and William worked for Laclede Gas Co. (LGC) near St. Louis. Except for Alex and William, who were employed by the same company, there is no evidence that these men knew each other or their paths ever crossed, so what thread binds them...

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Emergency Preparedness for Remote Winter Work Locations

When utility employees travel to remote backcountry job sites, things can turn bad quickly if they are not prepared to deal with hazards. And a bad situation can become exponentially worse during the winter months, when over-the-snow travel may be involved and additional factors – such as limited or failed communications, difficult terrain, winter storms, avalanche hazards and the potential for cold weather injuries – can potentially wreak havoc. If employees are to understand how to safely handle these types of emergency situations, employers must diligently train and equip employees well...

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Recognizing Summit Fever in the Utility Industry

“Summit fever” is a mountaineering term that describes the drive or compulsion of a climber to reach the summit of a mountain no matter what the cost. The climber has invested time, energy and resources into their goal, and by the time they have the summit of the mountain in their sight, they are so close to accomplishing the feat that they allow their judgment to be impaired. They make choices toward the top of the mountain that they almost certainly would not have made earlier in their journey. There are two factors that contribute to this impaired judgment: physical environment and...

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Emergency Action Plans for Remote Locations

According to OSHA 29 CFR 1926.35, employers are required to have an emergency action plan (EAP). For the transmission and distribution (T&D) industry, developing an EAP that enables emergency medical service personnel to quickly respond to an injured individual can pose quite a challenge because T&D work is often performed in remote locations. Therefore, depending on the location of the work, the employer will need to consider many action items when developing an effective EAP. Talk to Local Responders Prior to beginning work on a project, or as soon as possible thereafter, contact...

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